Muted group refers to the people with little power who have trouble giving voice to their perceptions because they must re-encode their thoughts to make them understood in the public sphere. (Griffin, 2009, p.455). Kramarae said that “Men and women speak a different language where according to popular belief, at least, the speech of women is weaker and less effective than the speech of men (p.82)". Kramarae also (1981) proposes that "women perceive the world differently from men because of women’s and men’s different experience and activities rooted in the division of labor" (p. 3)
On another note, muted group theory can be applied in the working place too. According to the University of Colorado website, muted group theory is a critical theory because it is also concerned with power and how it is used against people. While critical theories can separate the powerful and the powerless any number of ways, this theory chooses to bifurcate the power spectrum into men and women. In the office, it is highly possible that people with higher rank are more respected whereas people with lower rank may be ignored and treated badly.
One movie that I’m going to use as an example for the muted group theory that happened in a workplace is ‘The devil wears Prada’.
Andrea "Andy" Sachs (Anne Hathaway) is an aspiring journalist fresh out of Northwestern University. Despite ridiculing the shallowness of the fashion industry, she lands the job "a million girls would kill for" : Junior personal assistant to Miranda Priestly (Meryl Streep), the icy editor-in-chief of Runway fashion magazine. Despite having little knowledge of fashion, Andy puts up with Miranda's bizarre and humiliating treatment in hopes of getting a job as a reporter or writer somewhere else. At the beginning of the movie, Andy fumbles with her job and fits in poorly with her coworkers.
Andy was treated very badly in her office, where her boss and co-workers made fun of her bad sense of fashion and her boss would throw her coat to her face every morning. Andy was also being asked to do impossible tasks such as finding an airline that can fly her boss during a hurricane and getting an unpublished manuscript of the latest Harry Porter book. Despite all of the bad treatments, she just kept quiet and just do her work accordingly without complaining about her burden. She knew that she was just a junior assistant which is one the lower positions in the office and somehow accepted the bad treatments. From here, Andy belongs to the muted group.
From my opinion, this also happens to other workplace where serious matters are involved. For instance, if a woman is being sexually harassed in the office by someone who has a higher position than her, she was told that she should keep quiet about it and shall not file any complain. Therefore, the muted group is the woman even though she actually has her own right as a victim to voice out that she had been sexually harassed.
References :
Griffin, E. (2009). A first look at communication theory. New York: The McGraw-Hill Companies
Kramarae, C. (1981). Women and men speaking : frameworks for anlaysis. Rowley: Newbury House.
The Muted Group theory. (n.d.). Retrieved April 8, 2012, from Univeristy of Colorado website: http://oregonstate.edu/instruct/theory/mutedgrp.html
Aziimah binti Othman (11B8111)